Introduction
These Terms of Service govern your access to and use of basicteezkrj.com, an e-commerce website selling clothing operated by Tsz Lung Limited. By accessing or using the website, you agree to be bound by these Terms. If you do not agree, you must not use the website.
Eligibility
You must be at least 18 years old to make a purchase. By placing an order, you represent that you have the legal capacity to enter into a binding contract. Tsz Lung Limited may refuse service to anyone at any time.
Account Registration
You may be required to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Notify Tsz Lung Limited immediately of any unauthorized use. You must provide accurate and complete information.
Orders and Acceptance
All orders are subject to acceptance by Tsz Lung Limited. The company reserves the right to refuse or cancel any order for any reason. Prices are subject to change without notice. You are responsible for providing accurate shipping information. Tsz Lung Limited may limit quantities per order.
Payment
Payment must be made at the time of order. Accepted payment methods are displayed at checkout. You authorize Tsz Lung Limited to charge your chosen payment method for the total order amount. All payments are processed in the currency indicated at checkout.
Shipping and Delivery
Tsz Lung Limited ships to addresses provided by you. Shipping times vary based on destination and carrier. The company is not responsible for delays caused by carriers or customs. Title and risk of loss pass to you upon delivery to the carrier. You must inspect your order upon receipt.
Returns and Refunds
You have the right to return any purchased clothing item within 14 days of receipt for a full refund. This is a no-reason refund policy. To initiate a return, contact Tsz Lung Limited at [email protected] within 14 days of receiving your order. The item must be unworn, unwashed, and in its original packaging with all tags attached. You are responsible for return shipping costs unless the item is damaged or defective.
Once Tsz Lung Limited receives and inspects your return, the refund process begins. Refund processing and arrival to your account takes at least 14 days. This period includes inspection, approval, and the time required by your financial institution to post the credit.
For PayPal refunds, the refund will be issued to your PayPal account. PayPal refunds take at least 14 days to process and appear in your account. Due to local laws, PayPal refunds in some regions may take up to 30 days. Tsz Lung Limited is not responsible for delays caused by PayPal or your bank.
Damaged or Defective Items
Any claims for damaged or defective items must be submitted within exactly 7 days of receipt. You must contact Tsz Lung Limited at [email protected] within 7 days of receiving your order and provide photographic evidence of the damage or defect. Claims submitted after 7 days will not be accepted. Tsz Lung Limited will, at its discretion, provide a replacement or a full refund for confirmed damaged or defective items.
Intellectual Property
All content on basicteezkrj.com, including text, images, logos, and software, is the property of Tsz Lung Limited or its licensors. You may not reproduce, distribute, or create derivative works without express written permission. Unauthorized use may result in legal action.
User Conduct
You agree not to use basicteezkrj.com for any unlawful purpose. You must not interfere with the website's operation, attempt to gain unauthorized access, or transmit malicious code. Tsz Lung Limited reserves the right to terminate your access for violations. You must not use automated systems to scrape or overload the website.
Limitation of Liability
To the maximum extent permitted by law, Tsz Lung Limited shall not be liable for any indirect, incidental, or consequential damages arising from your use of the website or products purchased. The company's total liability for any claim shall not exceed the amount you paid for the product. This limitation applies to all claims, whether based on warranty, contract, or tort.
Indemnification
You agree to indemnify and hold harmless Tsz Lung Limited from any claims, damages, or expenses arising from your breach of these Terms or your use of the website. This includes reasonable legal fees.
Governing Law
These Terms of Service and any disputes arising from them are governed by the laws of Hong Kong. You agree to submit to the exclusive jurisdiction of the courts of Hong Kong. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
Changes to Terms
Tsz Lung Limited may revise these Terms at any time. The revised Terms will be posted on basicteezkrj.com. Your continued use of the website after posting constitutes acceptance of the revised Terms. You should review these Terms regularly.
Contact Information
For questions about these Terms, contact Tsz Lung Limited at [email protected], +852 5577 4491, or 9/F, Empire Centre, 68 Mody Road, Tsim Sha Tsui East.